Case Studies
Real results,
real systems.
Production AI systems we’ve built for clients across industries. Each project delivered measurable business value and knowledge transfer.
Financial Services
AI-powered document processing
Challenge
A regional financial firm was spending 40+ hours per week manually reviewing and extracting data from loan applications, compliance documents, and client correspondence.
Solution
Built an AI document processing pipeline using OCR, LLM-based extraction, and automated validation. The system classifies documents, extracts key fields, and flags anomalies for human review.
More Projects
AI in production, across industries
Every engagement ends with a working system, knowledge transfer, and measurable results. Here’s what that looks like.
E-Commerce
Intelligent customer support automation
E-Commerce
Intelligent customer support automation
Challenge
Growing online retailer with 2,000+ daily support tickets. Response times averaged 18 hours. Customer satisfaction was declining as the team couldn't scale fast enough.
Solution
Deployed an AI-powered support system with RAG over product catalogs, order data, and policy documents. The system handles routine inquiries autonomously and escalates complex cases with full context.
Results
Professional Services
AI strategy and team enablement
Professional Services
AI strategy and team enablement
Challenge
A 200-person consulting firm knew AI was important but didn't know where to start. Multiple failed pilot projects had eroded confidence in AI investments.
Solution
Conducted AI readiness assessment, identified 5 high-impact opportunities, and delivered a phased roadmap. Trained an internal AI champion team and built the first two production systems.
Results
Healthcare
Clinical data analysis platform
Healthcare
Clinical data analysis platform
Challenge
Research hospital needed to analyze unstructured clinical notes across thousands of patient records. Manual review was taking months and limiting the scope of studies.
Solution
Built a HIPAA-compliant AI analysis platform that processes clinical notes, extracts structured data, and enables cohort identification. Integrated with existing EHR systems.
Results
“KNMarkov didn't just build us an AI system — they taught our team how to own it. Six months later, we're extending it ourselves.”
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Let’s talk about the AI challenge you’re facing.